All orders are placed directly on the page. To do this you need to create an account. Once you have created your account, you can add the products you want to your shopping cart.
Once you've selected the products you are interested in purchasing, accessing your cart and choose to process order.
When your order reaches us, we will confirm electronically, your request, we will send you payment methods and shipping costs.
Already confirmed your payment, during the 24 hours we will send you a second email with your tracking number so you can track your internet or phone merchandise through FedEx if you wish. Or, we can ship your goods the next working day via courier or any other of your choice.
For overseas deliveries will be sent via DHL for consultation fees, please contact us at [email protected]or, link to www.dhl.com to obtain an approximate costing.
Prices are calculated in American Dollars, we also receive payments through transfers or bank deposits (cash deposits are charged 3% of IDE), wire transfers, and in our store with cash or with any of the major cards credit such as MASTERCARD, VISA (with a charge of 1.7%) or Debit card (2% fee).
Prices include Value Added Tax (VAT)
If you require an invoice with the VAT breakdown, we need let us know and provide us with your RFC, name and tax at the time of purchase address. Or if you want you can send this data to:[email protected]
The products will be delivered two to five working in any of the destinations unless you choose the option ESTAFETA NEXT BUSINESS DAY, in this case, your order will deliver within 24 working hours. (This according to the Courier Times)
Orders received and paid before 2:00 PM (Mexico City) will be shipped the same day. Orders received after 2:00 PM (Mexico City) or legal holidays, will be shipped the following Monday (or business day). * Exceptions Apply on public holidays or special circumstances.
For any questions or additional shipment information email: [email protected] or call +52 (33) 38233776, +52 (33) 17331495 or +52 (33) 32032123
Our inventory is updated daily, but in the unlikely event that there was in existence the product ordered, you will be notified prior to your payment, if that we have a similar model in price and design, we can suggest some options are choice.
The colors of the clothes are as close to reality, however, depending on the size of your screen, shades may vary slightly.
We are not responsible for customs charges generated by deliveries abroad, since these charges may vary from country to country and are the responsibility of the person receiving the product.
We're sorry, hygiene, no exchanges or refunds are made, with the exception that the good go to factory default. In this case claims are accepted no later than 1 day after receipt of the merchandise and your garment will be exchanged for the same style, color and size.
If upon receipt of your order, the packaging is torn or open, please not receive it and return it to the courier, our shipments are properly wrapped and must not show any violation, since this is a seal of guarantee for you. In this case the responsibility is taken by the courier company.
In the event that appropriate changes, this should be done with the unused product in its original packaging and labels.
NEED TO ACCEPT THE TERMS AND SHIPPING PURCHASE ORDER TO MAKE YOUR PURCHASE
